Telecalling With Data Entry (Inbound/Outbound)

• Excellent verbal communication and interpersonal skills in English and regional languages
• Basic proficiency in Microsoft Office, particularly Excel for data management
• Ability to handle high-volume inbound and outbound calls professionally
• Strong data entry skills with high speed and attention to detail
• Experience with CRM software or lead management tools is a significant plus
• Excellent active listening skills and the ability to handle customer objections calmly
• Basic understanding of sales processes and customer service principles
• Strong organizational skills to maintain follow-up schedules and call logs
• Minimum educational qualification of Higher Secondary (10+2) or Any Degree
• Ability to work in a fast-paced environment and meet daily performance targets

Responsibilities

• Manage inbound customer inquiries and perform outbound calls to prospective leads
• Perform accurate and timely data entry of customer information into the CRM database
• Maintain detailed records of calls, feedback, and follow-up actions for the operations team
• Explain product features and services clearly to potential customers to drive engagement
• Identify customer needs, resolve basic queries, and escalate technical issues when necessary
• Regularly update call status and maintain a clean lead pipeline
• Collaborate with the MVP team to support administrative tasks and data verification
• Follow communication scripts and guidelines to ensure brand consistency
• Meet or exceed daily and weekly targets for call volume and lead conversion

Interested candidates can forward their resume to the below mentioned email address.